Terms and conditions of sale

For each order placed, ATA S.r.l. issues an invoice for the material sent by e-mail to the owner of the order (pursuant to Article 14 of Presidential Decree 445/00 and Law Decree 52/2004).
The data the Customer provides at the time of the order will be used in the invoice. No changes may be made after the invoice has been issued.

The Customer can purchase the products included in ATA S.r.l.'s electronic catalogue at the time of transmission of the order. The images and technical data accompanying the product datasheet may not be complete and exhaustive.

Correct receipt of the order will be confirmed by ATA S.r.l. by email sent to the e-mail address communicated by the Customer. This confirmation message will summarise all the data entered by the Customer who will verify its correctness and promptly communicate any errors.
Subsequently, ATA S.r.l., after verifying that the goods are available and that the Customer's data are correct, will send acceptance of the contract by e-mail.
The contract between the Customer and ATA S.r.l. will be considered entered into only after the contract acceptance e-mail has been sent by ATA S.r.l.

By making the order on the ATA S.r.l. website, the Customer declares to have read the terms and conditions of sale, the proposed payment methods and the purchase procedure.

In the case of return of the purchased products, the Customer must ship them exclusively to the headquarters of ATA S.r.l., V.le del Lavoro, 26/28 20020 Arconate (MI) - Italy.

Shipping

Cost of transport

Transport costs:

COUNTRY	UP TO NO.250 PCS	OVER 250 PCS
ITALY	€ 13,00	€ 19,00
ESTONIA – LATVIA – LITHUANIA – HUNGARY – SLOVENIA – BULGARIA – EIRE – FINLAND – POLAND – SLOVAKIA	€ 21,00	€ 25,00
SPAIN – FRANCE	€ 15,00	€ 19,00
AUSTRIA – GERMANY – BELGIUM – LUXEMBOURG – NETHERLANDS – DENMARK	€ 13,00	€ 17,00
GREECE – CROATIA – PORTUGAL	€ 23,00	€ 27,00
SWEDEN – CZECH REPUBLIC - ROMANIA	€ 15,00	€ 21,00
ENGLAND	€ 25,00	€ 29,00

Delivery times

The delivery times of ordered goods depend on the date of payment of the order (by PayPal or advance bank transfer).
Orders will be processed 5 working days following receipt of payment.

Receipt of goods

On receipt of the goods, the Customer must check the following aspects:

the number of packages delivered corresponds to that indicated in the transport document;
the packaging is intact and not altered, including the closing tapes.

In the event of tampering and/or breakage, the Customer must immediately challenge the shipment and/or delivery by affixing the words "GOODS VERIFICATION RESERVATION DUE TO ....." (provide the reason) on the delivery document received from the courier or from another operator. The Customer must subsequently report any damage within 7 (seven) days following receipt of the goods in the ways indicated by the operator used for shipping and/or delivery and/or by the operator. If the Customer does not collect the goods ordered and stored at the courier and/or ATA S.r.l.'s warehouses within 5 (five) working days due to repeated impossibility to deliver to the address indicated by the Customer at the time of the order, the order will be cancelled.

How to order

Purchase Invoice

Product information

The Customer can purchase the products included in ATA S.r.l.'s electronic catalogue at the time of transmission of the order. The images and technical data accompanying the product datasheet may not be complete and exhaustive but may differ in size, colour, accessories, etc. The indication that a product is "available" is purely indicative given the possibility of multiple purchases at the same time by several users. For this reason, ATA S.r.l. reserves the right, once the order has been received, to check the availability of the goods and, if the product is no longer available, to promptly communicate non-acceptance of the order sent. No liability can be attributed to ATA S.r.l.

Order Receipt

Correct receipt of the order will be confirmed by ATA S.r.l. by email sent to the e-mail address communicated by the Customer.
This confirmation message will summarise all the data entered by the Customer who will verify its correctness and promptly communicate any errors.
Subsequently, ATA S.r.l., after verifying that the goods are available and that the Customer's data are correct, will send acceptance of the contract by e-mail.
The contract between the Customer and ATA S.r.l. shall be considered entered into only after the contract acceptance e-mail has been sent by ATA S.r.l.
By placing the order on the ATA S.r.l. website, the Customer declares to have read the terms and conditions of sale, the proposed payment methods and the purchase procedure. With express reference to Art. 3 and 4 of Italian Legislative Decree 185/89, the Customer will receive all the information necessary for the identification of the seller by e-mail; the Customer must keep this information together with the contract acceptance e-mail.

Returns

In the case of return of the purchased products, the Customer must ship them exclusively to the headquarters of ATA S.r.l., V.le del Lavoro, 26/28 20020 Arconate (MI) - Italy.

Right of withdrawal

Who can withdraw and withdrawal procedure

The right of withdrawal is ruled out in the case of the purchase of non-prepackaged and unworked goods for which the Customer has requested specific customisation (such as, by way of non-limiting example, printing), or which have been clearly made-to-measure based on the Customer's personal needs.

To exercise the right of withdrawal, the Customer must send ATA S.r.l. communication within 10 working days following the date of delivery of the goods.
This communication must be sent by registered mail with return receipt addressed to:

ATA S.r.l.
V.le del Lavoro
26/28 20020 Arconate (MI) - Italy

indicating the IDENTIFICATION NUMBER of the request.

N.B.:
Customers who make purchases with VAT number cannot exercise the right of withdrawal

Withdrawal procedure

The right of withdrawal is in any case subject to the following conditions (Article 67 of the Consumer Code):

If goods have been delivered, consumers shall be required to return them or to make them available to the professional or the person appointed thereby, according to the procedures and timeframes provided for in the contract. The period for returning the goods shall never be less than ten business days after the day the goods were received. Upon expiry of this term, any goods shall be understood to have been returned when they are delivered to the post office accepting the delivery or to the forwarding.
If goods have been delivered, the substantial integrity thereof shall be an essential prerequisite for the exercise of the right of withdrawal. However the goods need only be returned in a normal state of repair, to the extent that they have been kept and preferably used with all due care and attention.
The only expenses due from a consumer when exercising his right of withdrawal pursuant to this Article shall be the direct expenses of returning any such goods to the sender, where expressly provided for in the contract.
If the right of withdrawal is exercised by the consumer in conformity with the provisions of this Section, professionals shall be required to refund any monies paid by consumers, including any deposits. Refund must be made free of charge, in the shortest possible time, and never any later than thirty days after the date upon which the professional was informed of the consumer's intention on to withdraw. These sums shall be understood to have been refunded if they are effectively returned, sent or credited with an effective date of no later than the termination of the period previously indicated.
If payment has been made by way of bills of exchange, and the latter have not yet been presented for payment, arrangements must be made for the return thereof. Any contract term which limits refunds to the consumer of the sums paid as a result of exercising the right of withdrawal shall not be valid.
If the price for goods or services is covered by a contract pursuant to this Title is fully or partially 34 covered by a loan granted to the consumer by the professional or by third parties on the basis of an agreement between the latter and the professional, the credit agreement shall be understood to have been automatically terminated, without any penalty, provided that the consumer exercises his right of withdrawal in accordance with the provisions of this Article. The professional shall be required to notify any third parties granting any credit that the consumer has exercised his right to withdrawal. Any sums paid by the third party granting the credit for payment of goods or services until it became aware that the consumer had exercised his right of withdrawal shall be refunded to the third party by the professional, without any penalty, except for payment of legally accrued interest.

Exclusions to the right of withdrawal (Article 55 of the Consumer Code)

The right of withdrawal provided for in Articles 64 et seq. as well as Articles 52 and 53 and paragraph 1 of Article 54 shall not apply:

to contracts for the supply of foodstuffs, beverages or other goods for everyday consumption supplied to the consumer's home, residence, or workplace by regular delivery personnel;
to contracts for the provision of accommodation, transport, catering or leisure services, where the supplier undertakes, when the contract is concluded, to provide these services on a certain date or by a specific date thereafter.

Unless otherwise agreed between the parties, the Customer may not exercise the right of withdrawal provided for in Articles 64 et seq., in the following cases:

the provision of services if provision thereof has already begun, with the consumer's agreement before the end of the period referred to in Article 64 Paragraph 1;
the supply of goods or services, the price of which is dependent on financial market rate fluctuations beyond a professional's control;
the supply of goods made to the customer's specifications or clearly customised or which, by virtue of their nature, cannot be returned or are liable to deteriorate or expire rapidly;
the supply of audio or video recordings or computer software which have been opened by a consumer;
the supply of newspapers, periodicals and magazines;
gaming and lottery services.

For more information, consult the official text available on the Ministry of Economic Development's website.

Payments

Purchases made on ATA S.r.l. are secure and guaranteed and can be made through the PayPal Payment platform.

PayPal Payment

If you select the PayPal method of payment, you will be redirected to a page on the PayPal website where, if you have a PayPal account, you enter your email address and password and make the payment, or you can directly enter the billing and payment details.
Your financial data will not be shared with ATA S.r.l. but will be managed directly by PayPal.
In the case of cancellation of the order or non-acceptance by ATA S.r.l., the amount will be refunded to your PayPal account.
ATA S.r.l. will not be liable for delays and/or damage caused during the reimbursement phase.

Advance payment by bank transfer

In the case of advance payment by bank transfer, the order will be processed only after confirmation of the payment has been received from the bank.
Payment must be made within 7 days following the date of the order.
If this deadline expires, the order will be automatically cancelled.
The purpose of the bank transfer must necessarily include the order number, order date and name and surname of the Customer.

The bank transfer must be out to:

ATA S.r.l.
BANCA INTESA SANPAOLO S.P.A.
Arconate Agency (MI)
ABI Code: 03069
CAB code: 32420
BIC: BCITITMM
IBAN: IT62H0306932420100000001204

Payment security

ATA S.r.l. follows strict rules to manage your data and guarantee 100% security:

We do not sell or share our customers' personal data with third parties. In no circumstances, at any price.
We protect personal data using state-of-the-art technologies. The main databases are physically isolated from the outside environment.
We use personal data only to fulfil orders and to provide the best possible service.

Secure payments with PayPal®

PayPal® is a service that allows you to pay for your purchases over the Internet, safely and securely. The advantage for the buyer is guaranteed security of payments, which can be sent quickly in just a few clicks. It is managed by EBAY and this ensures the security and privacy of sensitive data. The procedure is simple. After placing your order you will be directed to the secure PayPal® server where you must enter your credit card details and personal details, which are NOT sent to the seller, but are managed directly by PayPal®. In this way you will become a registered PayPal® user and will receive immediate notification of the payment made. Your personal data will remain protected and the seller will receive an email from PayPal®, confirming payment. MasterCard, Visa, Visa Electron, American Express, Aura, PayPal prepaid card, Discover are also accepted.

Disputes

Applicable Law, Jurisdiction and Written Form

The laws of Italy govern these Terms and Conditions of Sale (General Terms and Conditions) and all legal relationships between the Supplier and the Customer. The United Nations Convention on Contracts for the International Sale of Goods of 11.04.1980 (CISG) does not apply.

If a provision of these conditions or a provision of any other agreement entered into by the Customer and the Professional is, or should prove to be, null and void, the validity of all other provisions or agreements will not be affected.

Amendments and supplements to these Terms and Conditions of Sale are permitted only if made in writing. This also applies to amendments in written form.

The contract with the Customer is considered entered into exclusively in Italian, English or French: in the case of conflict between the versions, the Italian version shall prevail.

Jurisdiction

The court of Milan will have exclusive jurisdiction in the case of disputes arising from the Contract or in any case related to it.

Responsibilities

Customer's responsibility for uploaded content

The selection of the content and images to be printed, as well as the acquisition of the relative authorisations to reproduce them, where necessary, as well as - in the case of the Mailing Service – the use of recipients' personal data, will be under the Customer's exclusive responsibility. In no circumstances will ATA S.r.l. verify the content except for the technical specifications and graphic compatibility with the required specifications.

ATA S.r.l. cannot in any way be held responsible for unauthorised use of images by the Customer and for any type of violation of the rights of third parties to them.
The Customer therefore exempts ATA S.r.l., also pledging to hold it harmless from liability towards third parties that may claim violations of intellectual property rights, damage to image, honour, decorum, moral integrity or in any case any material and non-material damage caused by the printing of the images and content uploaded by the User.

ATA S.r.l. reserves the right in any case to block any order that entails an obvious violation of the intellectual property rights of third parties or in any case whose content is defamatory, violent or in any case contrary to public order and common decency.